Danielle and Company

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Shipping & Handling

DanielleandCompany.com offers FREE STANDARD UPS GROUND SHIPPING on all merchandise orders $69 and over (excluding taxes). For shipments totaling less than $69 a flat rate of $10.00 will be applied.

All orders will be shipped UPS GROUND, unless otherwise indicated.
Shipments FOB Scranton, PA 18510

Alaska & Hawaii Shipping Charges

Residents of Alaska, Hawaii will be charged an additional $15 per order. We cannot guarantee timely shipping to these locations. We only offer UPS 2 Day AIR and Next Day AIR.
International/ P.O. Boxes & APO/EPO Orders
We do not ship international, P.O. Boxes or APO/EPO orders at this time.

Processing Time

Orders received between Monday and Friday are processed 2 to 3 business days. Orders received on Saturday and Sunday will go into the system for processing on Monday.

Please Note: Because your order is processed as soon as possible, we are unable to cancel or make changes to your order once it has been received. If you have any questions or concerns about your order, please contact Customer Service Toll Free at 800.893.5950 10 am-5:30 pm EST Monday-Friday or e-mail us at Service@DanielleandCompany.com.

General Delivery Times

UPS Ground, 3 Day, 2 Day Air, and Next Day Air Saver deliver Monday - Friday.

For Saturday Delivery, add $25.00

Overnight Shipping

Overnight shipping is available on orders placed before noon, EST, Monday through Friday. Overnight orders placed on the weekend will be shipped on Monday.

How To Order

By phone:

800.893.5950 Sales hours: Monday-Friday 10 am to 5:30 pm EST, excluding federal holidays in the United States.

By mail:

Danielle and Company, Inc.
831 Adams Ave.
Scranton, PA 18510
By Check:
Make checks or money orders payable to: Danielle and Company, Inc.

By Fax:

570.207-1780

Online:

www.DanielleandCompany.com

UPS Delivery Map

UPS is DanielleandCompany.com's preferred carrier because UPS offers more detailed tracking information for your order. See the map below for the number of business days in transit for UPS ground packages shipped within the 50 states.

All return claims must be made within 14 days of receipt of merchandise for a refund. Due to the nature of our products, refunds will only be accepted when the item is unused & unopened in its original packaging. Refunds will be provided in the same method of payment as used for the original purchase. Shipping charges are non-refundable & return shipping charges are the responsibility of the customer. Only current merchandise will be approved for returns. Defective merchandise will be replaced.