Shipping & Handling

 
DanielleandCompany.com offers FREE STANDARD SHIPPING on all merchandise orders $50 and over (excluding taxes). For shipments totaling less than $50 a flat rate of $10.00 will be applied.

Alaska & Hawaii Shipping Charges
Residents of Alaska, Hawaii will be charged an additional $25 per order. We cannot guarantee timely shipping to these locations.
 
International/Canada/P.O. Boxes & APO/EPO Orders
Please call for shipping quote.
 

Overnight Shipping

Overnight shipping is available on orders placed before noon, EST, Monday through Friday. Overnight orders placed on the weekend will be shipped on Monday. Please call for quote.

 

Processing Time

Orders received between Monday and Friday are processed in 2 business days. Orders received on Saturday and Sunday will go into the system for processing on Monday.

Please Note: If you have any questions or concerns about your order, please contact Customer Service Toll Free at 800.893.5950.  Press #2 for our Retail Sales & Customer Service Department Monday-Friday or e-mail us at
Service@DanielleandCompany.com.
            
       
 
Returns Policy
 
All return claims must be made within 14 days of receipt of merchandise for a refund. Due to the nature of our products, refunds will only be accepted when the item is unused & unopened in its original packaging. Refunds will be provided in the same method of payment as used for the original purchase. Shipping charges are non-refundable & return shipping charges are the responsibility of the customer. Only current merchandise will be approved for returns. Defective merchandise will be replaced.  Please call Retail Customer Service toll-free at 800.893.5950 #2 to receive your RMA #.  Returns without an RMA may not be refundable.